Terms & Conditions for Kool Fiesta Campaign

Wednesday, November 1, 2023

Terms & Conditions for Kool Fiesta Campaign  

1. General

1.1.  The following terms and conditions (the “Terms and Conditions” or “Agreement”) govern the participation of “Kool Fiesta” Campaign (the "Campaign”) that is made available by Acson Malaysia Sales & Service Sdn Bhd (the “Acson Malaysia”, “we”, “our” or “us”). These Terms and Conditions represent the whole agreement and understanding between Acson Malaysia and the individual or entity (“participant”, “you” or “your”) who participates in the Campaign.

1.2.  By participating in “Kool Fiesta” Campaign, the participant is deemed to have accepted and agreed to comply with all of the Terms and Conditions that Acson Malaysia issued. Acson Malaysia may terminate your participation at any time, with or without notice, for conduct that is in breach of this Terms and Conditions, and/or for conduct that Acson Malaysia believes is harmful to its business.

1.3.  Acson Malaysia reserves the right, in its sole discretion to vary and/or alter the Terms and Conditions of the Campaign at any time without prior notification. Such changes or modifications shall be made effective for all participants upon posting of the modified Terms & Conditions to this web address (URL): https://koolfiesta.acson.com.my/  Participants are responsible to periodically read this document to review the then current terms and conditions to which you are bound. 

1.4.  In the event of any inconsistency between these terms and conditions and any brochures, marketing or other promotional materials or communications relating to the Campaign, these Terms and Conditions shall prevail.


2. Eligibility

2.1.  The Campaign is open to the following:

(a) All individual customers (end-users) aged 18 years old and above; and

(b) Malaysian citizens who are residing in Malaysia.

2.2.  Employees of Acson Malaysia, related companies and affiliates and/or the immediate families of such employees, Acson Malaysia's dealers, sub-contractors, or any other parties directly related to this campaign are not eligible to participate in the Campaign.

2.3.  Acson Malaysia has the sole discretion to exclude any persons from participating in the Campaign without any obligation to furnish any notice and/or reason



3.  Campaign Period

3.1.  Kool Fiesta Campaign starts from 1st November 2023 and ends on 29th February 2024, 23:59 pm.


4. Campaign Mechanism:

Get Rebate for the purchase of Acson Inverter Wall Mounted air conditioner - Touch & Go eWallet Reload PIN

4.1.  Participants are required to purchase Acson Inverter Wall Mounted air conditioner in complete set, which including indoor unit and outdoor unit (referring to “Eligible Products”) during the Campaign Period.

4.2.  In order to get the rebate for their purchase of Acson Inverter Wall Mounted air conditioner (in complete set) with Touch & Go eWallet Reload PIN, participants must submit the redemption entry via  (URL): https://koolfiesta.acson.com.my/  within campaign period. The last day of accepting the entry will be on 29 February 2024, 23:59pm. Any redemption entry received after said time will not qualify.

4.3.  Participants are required to fully complete the correct and valid personal information in the personal details fields required on the website including:
(a) Photo/scan copy of the corresponding Proof of Purchase (Receipt/Invoice) within the Campaign Period


-Handwritten or cash bill receipts, delivery note, purchase order will not be entertained, and redemption entry with such receipts will be deemed incomplete. Only POS (Point of Sales) printed receipts/ invoice will be accepted.

-Please ensure details on the Proof of Purchase (Receipt or invoice) are clear especially the model name, serial number and name of the outlet by which the Eligible Products are purchased from, together with the receipt number and date of purchase.

(b) Receipt/ Invoice No

(c) Date of Purchase (Invoice date)

(d) Place of Purchase (Shop Name) 

(e) Model Purchased

(f) Product Serial Number for both indoor unit & outdoor unit


-Participants are required to upload and attach a photo of the warranty card for both the indoor unit and outdoor unit, showing the serial number, during the submission process.

(g) Full name per NRIC

(h) Email address

(i) Contact number

(j) Age

(k) State

(l) How do you know about the contest

(m) Fill up the slogan

4.5.  Acson Malaysia reserves the right to disqualify any submission with duplicated Proof of Purchase and any submission that does not meet any of the criteria herein contained.

4.6.  Participants are required to retain original single receipt dated within the Campaign Period that matches the online redemption entry as Proof of Purchase. Acson Malaysia shall reserve the right to request for evidence of the Proof of Purchase (hardcopy) for verification and redemption of Prizes. Failure to provide any proof of purchase or invoice upon request will result in the revocation of prizes.

4.7.  All details and particulars submitted in Acson Malaysia website must be accurate, true and complete. Any incomplete, inaccurate or false details and particulars or duplicated proof of purchase or invoice provided by the Participants will render the entry void. Acson Malaysia reserves the right to reject submissions if the provided information does not match with the details on the invoice or warranty cards, or vice versa.

4.8.  Each Participant’s redemption entry will be validated based on the following criteria:

(a) Fulfilled Purchase requirements,

(b) Purchase date within the Campaign Period: 1st November 2023 – 29th February 2024, any purchase date later than 29th February 2024 will not be accepted. 


-For those Acson inverter aircond units which purchased during 1st-31st October 2023, participant is allow to submit for claiming the Touch 'n Go eWallet Reload PIN via https://koolfiesta.acson.com.my Those purchase made prior to 1st October 2023 are not eligible for redemption. 

(c) Complete details which include name as per NRIC, contact number, email address, date of purchase, place of purchase and full details of the purchased Eligible Products with both the serial number of the indoor unit and outdoor unit,

(d) Attached with clear and complete printed receipt/ invoice, warranty cards with full details of the Eligible Products. 

4.9.  Each valid redemption entry that’s completed with the details required on Acson website and fulfilled purchase requirement, together with the clear and complete printed copy of Proof of Purchase, warranty cards, and full product details received during the Campaign Period will be entitled to redeem one (1) Touch ‘n Go eWallet Reload PIN (“Prizes”) based on the purchased Eligible Product(s) as listed below. 


 5. Eligible Products & Prize Redemption Allocated:


5.1.   There is no limit for the number of redemption entries a participant can submit during the Campaign Period. Acson Malaysia reserves the right to reject any redemption entry without prior notice in the following events:

(a) Submission for redemption entry form is incomplete;

(b) Redemption is Acson installer/ Dealer’s /sub-contractors mobile number or address;

(c) Proof of Purchase appears to be fraudulent;

(d) If Acson Malaysia believes the redemption is fraud or any irregular transaction or being manipulated in any whatsoever manner.

5.2.   The redemption entry will be processed and reviewed by Acson Malaysia and the reward Touch ‘n Go eWallet Reload PIN will be sent to Customer within thirty (30) working days after verification approved, by sending email, to the email address submitted in the redemption entry at Acson website. Acson Malaysia shall not be responsible for any errors in contact details sent by the participants and shall not be held responsible if the qualified participant cannot be reached for whatsoever reason.

5.3. Usage of the Touch ‘n Go E-wallet Reload Pin is subject to Touch ’n Go Malaysia’s Terms & Conditions; https://www.touchngo.com.my/policies/terms-conditions

5.4.   Each redemption entry submitted by the participant should be made strictly in accordance with the terms and conditions herein, before the redemption shall be deemed eligible for the Campaign.